Overview
This article provides information regarding the TIFF format supported by FaxMaker.
Solution
When sending a TIFF file as a fax attachment, the TIFF file compression must be CCITT(Group3 1d). The properties of the TIFF image must be as follows:
| Attribute |
Properties |
| File type |
Tagged Information File Format (TIFF) |
| Width |
1728 (pixels) |
| Height |
Greater than 500 (pixels) |
| Horizontal resolution |
204 DPI |
| Vertical resolution |
98 or 196 DPI (normal and fine resolution respectively) |
| Bit depth |
1 |
| Color representation |
Monochrome (bi-level) |
| Compression |
TIFF raw G3 Modified Huffman |
To check the image properties:
- Right-click the file.
- Select Properties.
- Navigate to the Summary tab.
- Click Advanced.
Note: If the file properties are different, GFI FaxMaker will try to convert the TIFF file and may fail with errors.