Answer
PROBLEM
The other end receives a header that overwrites the header of FaxMaker when a fax is sent with FaxMaker over beroCAPI.
ENVIRONMENT
- GFI FaxMaker 2013 or higher
- Supported BeroNet BeroFix fax devices
SOLUTION
The beroCAPI header can be disabled as follow:
- Open Regedit (Start > Run > type regedit.exe and press Enter)
- Browse to: HKEY_LOCAL_MACHINE\SOFTWARE\Comisdn\TSP\CSP\VoIP
- Add a new REG_DWORD: T38_T30_HeadLine
- Assign the value of 1 to disable the beroCAPI header
CAUSE
By default, the beroCAPI overwrites the header of FaxMaker for outbound faxes.