Overview

This article provides the steps to install the GFI FaxMaker client on a Terminal Server.

Solution

1. Verify that the GFI FaxMaker Client is installed using “Add/Remove programs” from the console, or via RDP(Remote Desktop Protocol) using a console switch.
   
   
2. Verify that only one instance of FMStart.exe is running for the test user.
   
   
3. Verify that the console session is not logged on during testing.
   
   
4. Test using RDP or Citrix, if RDP does not use console switch to test.
   
   
5. Delete any existing keys (not values) under: HKCU\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR.
   
   
6. SYSTEM, Authenticated Users, and Everyone (Everyone in 2000 systems only) need full permission to the following folders including files and subfolders:
   • GFI FaxMaker directory.
   • GFI FaxMaker client directory.
   • \Windows\System32\Spool folder.
     
     
7. SYSTEM, Authenticated Users, and Everyone (Everyone in 2000 systems only) need full permission to the following registry keys:
   • HKCU\Software\classes
   • HKCU\Software\GFI FAX & VOICE
   • HKLM\SOFTWARE\GFI FAX & VOICE
     • Note: If a 64-bit platform, the registry path is: HKLM\SOFTWARE\WOW6432NODE\GFI FAX & VOICE
   • HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\IniFileMapping
   • HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server
     
     
8. Change the following registry key value: HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Userinit from C:\WINNT\system32\userinit.exe to: C:\Program Files\GFI\FaxMaker Client\fmstart.exe (make sure the path to fmstart is correct)
   • Note: If a 64-bit platform, the path would be: C:\Program Files (x86)\GFI\FaxMaker Client\fmstart.exe by default.
     
     
9. Go to the following registry key: HKLM\System\CurrentControlSet\Control\Terminal Server\Sysprocs
   
   • Create a REG_DWORD, Value Name: fmstart.exe, Value Data: 0
     
     
10. Go to the following registry key: HKLM\System\CurrentConrtolSet\Control\Citrix\wfshell\TWI
    • Create a REG_SZ (string), Value Name: LogoffCheckSysModules, String: fmstart.exe
      
      
11. Reboot.
    
    
12. If the Outlook form does not open when printing to the FaxMaker Printer, do the following:
    1. Manually delete the printer from the Printer folder in Windows.
    2. Restart Print Spooler service.
    3. In the GFI FaxMaker Client directory, run fmprinter_install.cmd.
    4. Reset FaxMaker printer as default printer.