Answer

Applies to

• GFI FaxMaker
• Microsoft Exchange Server 2003

GFI FaxMaker allows to send a fax and a sms using the format <number>@faxmaker.com and <number>@smsmaker.com respectively. In certain situations there may arise a need to customise the default domains faxmaker.com or smsmaker.com. An example for such situation is when multiple installations of GFI FaxMaker are present in one network. Different domain entries for GFI FaxMaker would be required in order to re-direct the outbound faxes and sms to the correct GFI FaxMaker instance. In order to achieve this change, the following steps are necessary:

1. Alter the faxmaker.com and smsmaker.com domains from the registry

2. Add the new domains to Internet Information Services (IIS). (Required only if GFI FaxMaker is not installed on a Microsoft Exchange Server machine)

3. Change the settings within the FaxMaker SMTP connector in Microsoft Exchange. (Required only if GFI FaxMaker is installed in Microsoft Exchange mode)

4. Restart the GFI FaxMaker services

5. Implement the change to the GFI FaxMaker Client installations ( if applicable)

The rest of the article explains how to implement these changes. For the purpose of this article we will change the domains as follows:

From faxmaker.com to faxdomain.com
From smsmaker.com to smsdomain.com

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

Implementing the changes described below means you agree that you are doing so at your own risk and that no support will be given regarding problems related to these changes.

GFI FaxMaker 2011 Service Release 3 or earlier: step 1a and 1b and skip 1c

Step 1a: Alter the faxmaker.com and smsmaker.com domains from the registry

1. Open Registry Editor (Start -> Run... -> regedit)

2. Browse to:

   • for x86: [HKEY_LOCAL_MACHINE\SOFTWARE\GFI Fax & Voice\FaxMaker\Config]*

   • for x64: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GFI Fax & Voice\Config]"

3. Locate the STRING values:
   DomainFax and DomainSMS

4. Change the values of DomainFax and DomainSMS to reflect the new domains as follows:
   DomainFax = faxmaker.com
   to
   DomainFax = faxdomain.com
   
   and
   
   DomainSMS = smsmaker.com
   to
   DomainSMS = smsdomain.com

5. Browse to:

   • for x86: [HKEY_LOCAL_MACHINE\SOFTWARE\GFI Fax & Voice\FaxMaker\Config\Sink]*

   • for x64: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GFI Fax & Voice\Config\Sink]"

6. Locate the STRING value:
   Domain

7. Change the values of Domain to reflect the new domains as follows:
   Domain = faxmaker.com;smsmaker.com
   to
   Domain = faxdomain.com;smsdomain.com
   
   Make sure to separate the domains with the semicolon (;) character.

Step 1b: Add the new domains to Internet Information Services (IIS).

This step is required only if GFI FaxMaker is not installed on a Microsoft Exchange Server machine.

1. Open Internet Information Services (IIS) (Control panel -> Administrative tools -> Internet Information Services )

2. Expand Default SMTP Virtual Server -> Domains

3. Right click on faxmaker.com -> Rename

4. Change the name to the required domain name, faxdomain.com in our case

5. Right click on smsmaker.com -> Rename

6. Change the name to the required domain name, smsdomain.com in our case

GFI FaxMaker 2013 or later: step 1c

Step 1c: Alter the faxmaker.com and smsmaker.com domains from the user interface

1. Open GFI FaxMaker configuration

2. Open node "Email2FaxGateway" > Properties

3. Click on tab Fax- / SMS- domain

4. Change the name to the required domain name, faxdomain.com in our case

5. Change the name to the required domain name, smsdomain.com in our case

Step 3: Change the settings within the FaxMaker SMTP connector in Microsoft Exchange 2003

This step is only required if GFI FaxMaker is installed in Microsoft Exchange mode.

1. Open the Exchange System Manager

2. Expand connectors and select the SMTP Connector for GFI FaxMaker. By default this is the FaxMaker SMTP Connector

3. Right click on the connector -> Properties

4. Select the Address Space tab

5. Edit the entries for faxmaker.com and smsmaker.com to reflect the changes above. In our example, these would be changed to smsdomain.com and faxdomain.com

6. Click on Ok to apply the changes

Step 4: Restart Services

Restart the following services for the changes to take affect:

• GFI FaxMaker Fax Server
• GFI Message Transfer Agent services
• IIS Admin, and all the dependent services

Step 5: Implement the change to the GFI FaxMaker Client installations

The following steps need to be implemented on the machines using the GFI FaxMaker Fax Message Form and the GFI FaxMaker SMS Message Form:

1. Ensure that the GFI FaxMaker Fax Message Form and the GFI FaxMaker SMS Message Form are closed

2. Open Registry Editor (Start -> Run... -> regedit)

3. Browse to:

   • for x86: [HKEY_LOCAL_MACHINE\SOFTWARE\GFI Fax & Voice\FaxMaker\Config]*

   • for x64: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GFI Fax & Voice\Config]"

4. Locate the STRING values:
   DomainFax and DomainSMS

5. Change the values of DomainFax and DomainSMS to reflect the new domains as follows:
   DomainFax = faxmaker.com
   to
   DomainFax = faxdomain.com
   
   and
   
   DomainSMS = smsmaker.com
   to
   DomainSMS = smsdomain.com