Answer
PROBLEM
GFI FaxMaker Client printer fails to install on Windows 7 x64.
ENVIRONMENT
- GFI FaxMaker Client
- Microsoft Windows 7, 64 bit
SOLUTION
- Open the Windows service console
- Go to Start > Run > type services.msc and press Enter
- Stop the print spooler service
- Navigate to ..\Program Files (x86)\GFI\FaxMaker client folder
- Copy the gfimntr_x64.dll file
- Paste it in the \Windows\System32 directory
- Start the print spooler service
- Navigate to ...\Program Files (x86)\GFI\FaxMaker client folder
- Run the fmprinter_install.cmd
CAUSE
During the install or upgrade GFI FaxMaker fails to copy the gfimntr_x64.dll file into the \Windows\System32 directory.