Overview
Customer is already using a license key with SR140 flag, and the SR140 LAC has been activated but lines are still not initializing and FaxMaker Brooktrout Driver GUI shows this message.
Brooktrout SR140 is licensed and installed but you do not have an SR140 usage license. To obtain an SR140 usage license, please contact GFI sales at sales@gfi.com.
Root Cause
User Access Control (UAC) is preventing the key to be read properly by the application. Setting UAC to "never notify" does not fully disable the feature in Windows Server 2012.
Resolution
- Open the Registry Editor by navigating to Start > Run > type
regedit - Navigate to the following file folder:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
- Change
EnableLUAfrom '1' to0to disable UAC. - Reboot the server.
Confirmation
The License Key with SR140 flag is recognized successfully in Windows Server 2012.
Additional Information
Refer to Windows Server 2012: Deactivating UAC.