Answer
PROBLEM
Delivery report shows 'Error 1900' when sending faxes via NetPrintQueue2Fax.
ENVIRONMENT
- GFI FaxMaker
- All supported environments
SOLUTION
Active Directory mode: Make sure that the user is of the same AD domain where the fax server is installed.
Non-Active Directory mode: Make sure that the 'login name' setting of the licensed user is the same as the Windows login name he uses to log on to his machine.
This error can also occur if the user does not have full NTFS permissions on the FaxMaker directory.
CAUSE
NetPrintQueue2Fax module error. A fax job was submitted but the sender cannot be found. The NPQ2F system uses the user's login name to determine the originator of the print job. In AD mode, this is mapped to the login name found in AD. In non-AD, this is compared with the 'login name' part of the licensed user settings.