Overview
This article explains the fax and SMS sending methods used in FaxMaker, how each one works, and how to troubleshoot issues related to them.
- Sending the Fax via Email
- Sending Fax using TextAPI
- Sending Fax using XMLAPI
- Sending Fax via Web Client/WSAPI
- Sending Fax via NetPrintQueue2Fax Printer Driver
Information
What this essentially means for the customer is that they can use what already exists in their network/computer system to send faxes and SMS messages with FaxMaker, so there will usually be no additional software requirement or expense to send and receive faxes and SMS messages using Faxmaker.
The table below provides the list of fax sending methods available with Faxmaker. All these methods are discussed in detail in subsequent sections of this article.
| Fax method | Description |
|---|---|
| Web client |
Access the GFI FaxMaker web interface from a supported web browser and compose faxes from the web client. |
|
Users can send faxes and SMS messages directly from their favorite email client, such as Microsoft Outlook. |
|
| NetPrintQueue2Fax |
To send faxes, users print content to the NetPrintQueue2Fax printer driver. The fax recipient number is keyed in within the document in a customizable format. This enables fax sending in any format that allows printing of content (without installing the application on the FaxMaker machine). |
| APIs |
Use third-party tools to automatically generate APIs containing the information about the faxes to send and automate the fax and SMS message sending process. Store TextAPI or XMLAPI files to a central location and FaxMaker automatically processes files located in this folder. |
Sending the Fax via Email
Most companies use email and hence using it to send the fax is pretty simple to set up and use. Sending via the email client that is already used by the customer provides an already existing built-in fax sending method. This method also includes MS Office 365.
To send the fax using email, FaxMaker should be installed on the Microsoft Exchange server or have connectors installed to work with FaxMaker installed on a separate server. FaxMaker works with Microsoft Exchange Server, as well as some other non-MS Exchange mail servers. To understand how it is done, please see Faxmaker Mail Server Settings article.
Once the Faxmaker is installed, you can start sending faxes via email, for more details on it, please see Sending the Fax via Email article.
Faxmaker also works with POP3 mailboxes. To understand it in detail and enable this functionality, please see Collecting Fax Emails from POP3 Mailbox article.
Sending Fax using TextAPI
This API uses a text file to issue commands and create references for other files to be used to send the fax. The text file can point out attachments that are to be used in the fax as well as select specific cover pages and other details.
To understand how it works, please see TextAPI article.
Sending Fax using XMLAPI
This API is the same as the previous TextAPI but uses an eXtensible Markup Language (XML) file as the control file instead of a text file. So the XML file will have the commands and references mentioned in the TextAPI section.
To understand how it works, please see the XMLAPI article.
Sending Fax via Web Client/WSAPI
With FaxMaker Web Services API (WSAPI) a customer can create their application to send faxes to the FaxMaker server, or receive from, using web services and port 8555.
The FaxMaker Web Client is a built-in sending method that does not require installation of any other software and is accessible to all FaxMaker licensed users.
As long as the user can access the website, which is installed on the FaxMaker server when FaxMaker is installed, the web client is accessible and usable. It uses the same port, 8555, as the WSAPI.
To understand how it works, please see Sending Fax via Web Client/WSAPI article.
Sending Fax via NetPrintQueue2Fax Printer Driver
The NetPrintQueue2Fax printer is installed on the FaxMaker server while installing FaxMaker and it is shared by default. From there each licensed user can install that printer driver on their computer and can send prints to this printer to send faxes.
The Sending Fax via NetPrintQueue2Fax Printer Driver article explains how it works.