Overview

The NetPrintQueue2Fax printer can print text documents of only specific file types.  This article outlines the specific file types that are usable by the NetPrintQueue2Fax printer. 

Solution

Supported Document Types

The NetPrintQueue2Fax printer extracts the recipient information from the document being printed.

This can only be done for text-based documents such as the following:

• Plain Text documents
• Microsoft Word documents
• Microsoft Excel documents
• RTF documents
• Open Office documents
• Corel Wordperfect documents
• HTML documents and etc.

Unsupported Document Types

However, if the document being printed to the NetPrintQueue2Fax printer is an image file, the recipient fax number and the fax data cannot be extracted.

Examples of documents which are not supported:

• Adobe Acrobat PDF documents
• Microsoft Access reports
• Documents generated by Crystal Reports
• Reports generated by Sage 50 version 13
  NOTE: Reports generated by previous versions of Sage 50 are supported by the NetPrintQueue2Fax printer. A new method of generating the reports has been introduced in Sage 50 version 13.

Additional Information

Faxes can only be sent in portrait format when using the NetPrintQueue2Fax printer while landscape format is not supported.