Incoming fax report is being processed in the in/unprocessed folder when having "Do not send Transmission Report" Selected

Author: Luis Fernandes July 12, 2020 17:01

Versions / Builds Affected

2011 / 20120306

Status

Open

Problem Summary

When receiving an incoming fax which triggers a routing rule specifying "do not send transmission report" enabled, the incoming fax report is being processed and ending up in the in/unprocessed folder.

TT / JIRAID

How to Identify

Verify that "Do not send Transmission Report" has been selected then check the ...\FaxMaker\In\unprocessed folder -- you should find files here.

Workaround / Fix Details

None at this time.

Required Actions

Escalate the case to PSG

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