How to upgrade the number of lines available: Dialogic Brooktrout TR1034 fax card

Answer

• Dialogic no longer supports any SDK prior to 6.7.0 (Included with GFI FaxMaker 2014)
• Microsoft Windows Server 2003 is supported by GFI FaxMaker but IS NOT supported by Dialogic for SDK 6.7.0

• To successfully perform an upgrade, you need to know the serial number of your Dialogic Brooktrout board and have an appropriate license key provided by Dialogic
• Use the Dialogic Brooktrout TECUpdate Utility to record the serial number of your Dialogic Brooktrout board before you contact Dialogic to order the license file.  When you receive an email with your updated license file, you can again use the TECUpdate utility to download the license file and expand the functionality of your board

1. Obtain your new license file (LIC).  You may contact GFI Sales to request this, as you may need to upgrade the line capability for your GFI FaxMaker License key also
   • How to contact GFI Sales
2. Download the TECUpdate Utility from here: TECUpdate Utility
3. Follow instructions from the readme.txt included with the TECUpdate utility in order to update the capability of the Dialogic Brooktrout TR1034 Fax Board
4. Upgrade your GFI FaxMaker License key, if necessary, then add lines in the GFI FaxMaker Configuration > Lines/Devices
   • How do you enter a new license key into GFI FaxMaker?
5. Restart your GFI FaxMaker Services

To increase the number of fax lines in the GFI FaxMaker Configuration:

1. Add each additional line in the GFI FaxMaker Configuration > Lines/Devices > Properties. A Lines/Devices Properties Window should appear with a General tab.
2. Click the Add... button, choose a fax line, Device type, and Physical line/port. Under Device type:, choose a Brooktrout board with at least as many channels as the installed board
3. Follow Step 2 for each additional line needed
4. Click the OK button, close the GFI FaxMaker Configuration, then restart both GFI FaxMaker Services