Overview

This article provides information on the procedures to perform a telnet test, in order to verify proper Relay for GFI FaxMaker.

Process

Prerequisites

• Telnet testing requires that the telnet client is installed. This must be installed manually on a Microsoft Windows Vista and later machine.
• Do not use '<-' Backspace in a telnet test.  If a typo occurs, hit enter to navigate to a new line, then retype the intended command.
• Do NOT include ' (single quote) characters seen in the instructions below, only commands within.
• Factors that may cause failure in telnet testing may include: Firewalls, Antivirus, the SMTP service not running.

Workstation to GFI FaxMaker Server

This test can be used to simulate a sent fax from the GFI FaxMaker client.  It may be useful in troubleshooting a C-0007 error from a client machine

1. Open a command prompt (Start > Run > type 'cmd')
2. From the command prompt of the Workstation:
   1. Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
   2. Type 'helo', press enter
   3. Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
   4. Type 'rcpt to:19193793409@faxmaker.com', press enter
   5. Type 'data', press enter
   6. Type 'Test Fax', press enter
   7. Type '.' (period), press enter

Note: A 'Queued mail for delivery' should be displayed if the test message succeeds.  Also, '250' messages signify a success or acceptance for a command.

GFI FaxMaker Server to Exchange:

This test can be used to simulate a received fax, or transmission report

1. Open a command prompt (Start > Run > type 'cmd')
2. From the command prompt of the GFI FaxMaker Server:
   1. Type 'telnet ip_address_of_Exchange_Server 25' (substitute the italic entry with a valid IP address), press enter
   2. Type 'helo', press enter
   3. Type 'mail from:fax@faxmaker.com', press enter
   4. Type 'rcpt to:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
   5. Type 'data', press enter
   6. Type 'Test Fax', press enter
   7. Type '.' (period), press enter

Note: A 'Queued mail for delivery' should be displayed if the test message succeeds.  Also, '250' messages signify a success or acceptance for a command.

Exchange to GFI FaxMaker Server

This test can be used to simulate a sent fax.

1. Open a command prompt (Start > Run > type 'cmd')
2. From the command prompt of the Exchange server:
   1. Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
   2. Type 'helo', press enter
   3. Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
   4. Type 'rcpt to:19193793409@faxmaker.com', press enter
   5. Type 'data', press enter
   6. Type 'Test Fax', press enter
   7. Type '.' (period), press enter

Note: A 'Queued mail for delivery' should be displayed if the test message succeeds.  Also, '250' messages signify a success or acceptance for a command.

Related Articles:

• How to edit Relay settings for the GFI FaxMaker SMTP instance