When troubleshooting fax routing, knowing what fax number digits FaxMaker is receiving is very important to determine the direction troubleshooting should take. This article provides information about logging the captured DTMF/DID digits in the receive log.
Access to the Windows registry on the FaxMaker server
- On the GFI FaxMaker machine, open the registry editor and navigate to HKLM\Software\GFI Fax & Voice\fmserver_advanced.
If GFI FaxMaker is installed on a 64-bit Operating System, the registry path is: HKLM\Software\Wow6432Node\GFI Fax & Voice\fmserver_advanced
- Make an entry:
dwordvalue, and set the value to
- Restart the GFI FaxMaker services.
dtmfdidfield. The default location for this log is C:\Program Files (x86)\GFI\FaxMaker\logs