Overview
When you try to bring up a MailEssentials page or FaxMaker page, Outlook Web Access (OWA) appears instead.
Environment
- GFI Archiver, FaxMaker or MailEssentials
- IIS 7 or later
Root Cause
SharePoint and other applications will sometimes apply the redirect to websites.
Resolution
Use the following steps:
- Open Internet Information Services (IIS) Manager.
- Expand Server > Sites > Default Web Site.
- Select Virtual Directory > HTTP Redirect.
- Uncheck Redirect requests to this destination.
Virtual directories for which redirect should be turned off are:
- GFI Archiver: Archiver, Archiver_Services.
- GFI FaxMaker: FaxMaker.
- GFI MailEssentials: MailEssentials, MailEssentials_Services, MailEssentialsRSS.
Confirmation
The GFI MailEssentials, GFI FaxMaker or GFI Archiver are not redirected to Outlook Web Access (OWA).