Answer
PROBLEM
Faxes are being delivered to mailboxes as .fax files and cannot be opened on the client machine.
ENVIRONMENT
- GFI FaxMaker
- All supported environments
SOLUTION
- Follow: How to change the format of inbound faxes to change the receive format
CAUSE
GFI FaxMaker is configured to deliver faxes transmission reports as .fax file format by default.