Overview
This article describes the resolution of the error, which occurs when sending a fax with an attachment through GFI FaxMaker; and the sender receives a report with the following error:
1710 - Registry connection error
Environment
- GFI FaxMaker
- All supported environments
Root Cause
This error occurs when GFI FaxMaker does not have access to the necessary registry keys for the program to run correctly.
Resolution
- Press Windows Key + R.
- Type
regedit.exeand click OK. - Ensure that the following registry key exists and that the GFI FaxMaker FaxServer login account has permission to access it:
- For 32 bit Systems:
HKEY_LOCAL_MACHINE\Software\GFI Fax & Voice - For 64 bit Systems:
HKEY_LOCAL_MACHINE\Software\Wow6432node\GFI Fax & Voice
- For 32 bit Systems:
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