This article describes how to reach out to the GFI Sales Team and the queries that are within their scope of support.
Be prepared to provide the following information:
- The name and company of the person who purchased the license
- Your license key
- The purchased date
- The invoice issued by your GFI Sales Partner
The scope of support offered by the Sales teams includes the following:
- Extend licensing dates
- Billing issues
- NFR Licensing
- Expired Licenses
- Trial Licenses
- Renew licenses
- Plan Upgrades (Specific to the GFI products)
- Combine multiple license keys
Specific contact information for Sales varies depending on region or country.
To contact GFI Sales email Sales@GFI.com or review the following steps:
Navigate to the GFI Contact Us Site.
Select a Country or Region.
Review the contact details in the Sales and Technical support sections, as shown in the following example for Asia.
Upon using the contact information above, you were able to contact the GFI Sales team to resolve the issue you were experiencing.