Luis Fernandes
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Activity overview
Latest activity by Luis Fernandes-
Luis Fernandes created an article,
Sending test faxes from the web client results in failure
Overview When trying to send test faxes in GFI FaxMaker, the following message is documented in the faxserver.gfi_log.txt log file: "info ","faxserver","[17001DE6.sfm]faxsrvFaxSent: test fax was se...
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Luis Fernandes created an article,
Configuring XCAPI SOFTFAX_REJECT_T38 Tweak
Overview This tweak can be added into the XCAPI1 Configuration for the controller being used. Below is a list of possible issues it may address: Faxes are failing to send intermittently. Inbound...
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Luis Fernandes created an article,
A Single Excel Sheet Is Duplicate into Several Pages by the FaxMaker Printer
Overview A Microsoft Excel document with a single sheet is converted into a fax page with multiple pages with the same content. This article provides a resolution for this issue. Solution Th...
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Luis Fernandes created an article,
All Incoming Fax Calls Fail with a CAPI Error 0x349A
Overview All inbound fax calls are shown as ringing in FaxMaker monitor. However, when FaxMaker accepts the inbound fax call, it fails immediately with a called failed 46 error. The LANCOM/Bintec r...
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Luis Fernandes created an article,
Archive to Database Option Not Working
Overview When the Archive to Database option stops working, GFI FaxMaker's reporting data also cease to update. This article outlines the steps on how to re-enable the Archive to Database option....
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Luis Fernandes created an article,
Asian Characters Embedded in PDF Attachments Are Not Readable in Converted Fax Files
Overview Asian characters that are embedded in PDF attachments of outbound faxes are not readable in converted fax files. Environment Any FaxMaker installation with Adobe Reader installed on th...
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Luis Fernandes created an article,
Auto-Printed Faxes Contain Black Pattern on the Header/Footer/Side
Overview You can automatically print faxes upon receipt using the auto-print feature. Sometimes users encounter an issue where all faxes that are auto-printed on a local/network printer contain sev...
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Luis Fernandes created an article,
Brooktrout SR140 Fail to Register With BabyTEL
Overview The Dialogic Brooktrout SR140 does not register with BabyTEL PABX. This article provides the correct way to set the DisplayName to correct this issue. Resolution Values which contain ...
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Luis Fernandes created an article,
Calculating the Number of Lines Required to Send and Receive Faxes
Overview Single-page fax takes (on average) approximately one minute to be transferred. This would include handshaking, negotiating, fax transmission and disconnecting. As an example, we will consi...
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Luis Fernandes created an article,
Can GFI FaxMaker automatically print faxes with different page sizes?
GFI FaxMaker can auto-fit faxes to any of the following supported page size: A4: 297 x 210 mm / 11.7 x 8.3 in A5 Rotated: 210 x 148 mm / 8.3 x 5.8 in Letter: 216 × 279 mm / 8.5 × 11 in Legal...