Stephen White

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Activity overview

Latest activity by Stephen White
  • Stephen White created an article,

    Creating a Blank Firebird Database for FaxMaker Archiving

    Overview You may need to create a Firebird archive database for archiving faxes.  This article provides steps for creating a Firebird FaxMaker archive database.     Solution Follow the steps below ...

  • Stephen White created an article,

    Receiving Error "Not Enough Credit" When Sending Faxes

    Overview When sending faxes using an online fax service, you may receive the error "Not Enough Credit".  This article provides the next steps to take when this error is encountered.     Information...

  • Stephen White created an article,

    Cannot Send Outbound Faxes Via Email Client (Outlook)

    Overview When sending faxes using your email client, to FaxMaker, no faxes are displayed in the FaxMaker Monitor.  This article provides troubleshooting steps and possible solutions to this issue. ...

  • Stephen White created an article,

    The Error: Attachment Conversion Failed: 1701 is Given When Sending Microsoft Office Documents as Attachments

    Overview When sending a fax with a Microsoft Word document as an attachment, after a while the error Attachment conversion failed is returned This article gives solutions to use when sending Micros...

  • Stephen White created an article,

    Web Interface System Settings

    Overview The systems settings page contains configuration settings for the other areas of the web interface.  This article describes these settings and the parameters for using them.      Introduct...

  • Stephen White created an article,

    Fax Numbers Used With FaxMaker

    Overview When reviewing a FaxMaker installation that you did not setup, especially if it is not working, knowing who owns or manages the fax numbers is important to understanding the current setup....

  • Stephen White created an article,

    Compatibility of FaxMaker System with PBX/Call Management Systems.

    Overview This article gives information about the interoperability and compatibility with FaxMaker with of the widely used call management systems, such as CUCM, Avaya, Shoretel and many others.   ...

  • Stephen White created an article,

    Error Connecting to Archive Database

    Overview This article provides possible solutions if you are receiving the error, "The GFI FaxMaker Archiving Feature Cannot Connect with the Configured Database and Cannot Archive Faxes".  You may...

  • Stephen White created an article,

    Sending Attachments Using Web Client Printer Not Working

    Overview The FaxMaker web client printer allows printing of a document and sends it to the web client as an attachment.  In some builds prior to 20.2, this feature would allow the attachment to be ...

  • Stephen White created an article,

    Verifying Your FaxMaker Configuration

    Overview Sometimes you inherit a FaxMaker system and no documentation was left for you about it or its setup.  When this happens, you need to know whether your faxes are successful, what users are ...