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  • Not all etherFAX lines are being utilized for outbound faxes

    Versions / Builds Affected20130606, 20131008, 20140821 StatusResolved Problem SummaryWhen using etherFAX-not all lines are being utilized when they should be TT / JIRAID643 How to IdentifyCustomer usi...

  • FaxMaker support for TLS 1.2 for use with Etherfax

    Overview The purpose of this article is to provide information about keeping FaxMaker up to date to be able to communicate with Etherfax.  If this update is not done you may receive an error 74 or err...

  • Faxes are not being downloaded from etherFAX inbox

    Versions / Builds AffectedBuild 20130606 and newer StatusOpen Problem SummaryCustomer uses etherFAX and stops receiving incoming faxes They may also receive emails stating that they have faxes waiting...

  • Etherfax Account Credentials

    Overview Occasionally when people change jobs or positions or when credentials have not been used in years and a server migration requires them, Etherfax credentials need to be recovered.  This articl...

  • Cancelling etherFAX Service

    Overview You may want to cancel the use of your etherFAX service that is used in conjunction with FaxMaker.  This article provides the process for completing this task.     Solution When needing to ca...