Overview

You have noticed files accumulated in the FaxMaker\data\attachments folder and may want to know:

• How to prevent this (if necessary).
• Whether you need to resend them and how.

Solution

By design, FaxMaker places copies of sent faxes in the C:\Program Files (x86)\GFI\FaxMaker\data\attachements folder. Successful faxes are stored for 2 days, while failed faxes are stored for 7 days.

The purpose of this is to make use of the resend feature, so it doesn't mean that every file in that folder represents a failed fax transmission.

These are default settings and can be changed at any point in time in the registry of the server.

To change the length of time the files are stored follow the steps below: 

1. Open Regedit, navigate to HKLM\Software\Wow6432Node\GFI Fax & Voice\fmserver_advanced, and create the following DWORD values:
   • sent_hours_old
   • failed_hours_old
2. The value is in hours. Sent faxes have a default value of 48, while failed faxes have a default value of 168.
3. Once the changes are made, close the registry editor and restart the FaxMaker services from the Windows Services panel.

If you would prefer to not store this data as you are not using the resend feature mentioned above, you can disable storing of these faxes altogether by doing the following:

1. Open Regedit, navigate to HKLM\Software\Wow6432Node\GFI Fax & Voice\fmserver_advanced, and locate the following DWORD values:
   • no_store_sent
   • no_store_failed
2. Set the value of either or both of these DWORDs to 0 to disable storing sent and failed faxes in the FaxMaker\data\attachments folder.
3. Once the changes are made, close the registry editor and restart the FaxMaker services from the Windows Services panel.

Confirmation

If any changes were made, you can verify that they are working by sending a few faxes and ensuring no new files are stored in the FaxMaker\data\attachments folder.