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Articles

  • Setting Up Document Conversion

    Overview GFI FaxMaker enables users to send faxes by attaching content to an email. GFI FaxMaker automatically converts the attachment to the correct format for faxing. For this purpose, a built-in co...

  • FaxMaker Will Not Convert Documents with HTML in the Body or in the Attachment

    Overview Occasionally faxes sent, usually via email as the sending method, which have html as the body text or an html attachment will fail to be converted and the fax will be sent without the attachm...

  • Troubleshooting Error Code 1701 Document Conversion Timeouts

    Overview The 1701 document conversion error occurs when the file-to-fax conversion is timed out.  This can occur with attachment conversion or a sent fax that has no attachments.  This article gives i...

  • Setting Associations for Default Applications Used by GFI FaxMaker

    Overview   Document conversion on the GFI FaxMaker server is done by issuing the print or printto command onto the document. Microsoft Windows identifies the file type, and it tries to open and print ...

  • Outbound Faxes Fail During Conversion with 'Error 1801'

    Overview The purpose of this article is to provide instructions for when outbound faxes fail during documentation conversion and display an error 1801 message.  When this happens faxes do not send and...

  • FaxMaker Is Sending an Image in the Outlook Signature on a Second Page

    Overview   FaxMaker takes images from the email signature and sends them as an additional page in the sent fax.  You may even see html code from the email in the FaxMaker coverpage.  This article give...

  • Supported TIFF Format for FaxMaker

      Overview This article provides information regarding the TIFF format supported by FaxMaker.      Solution When sending a TIFF file as a fax attachment, the TIFF file compression must be CCITT(Group3...

  • File Types That GFI FaxMaker Can Convert

    Overview GFI FaxMaker includes a built-in conversion engine for the following document types: PDF HTML PNG GIF JPG RTF TXT This article provides information on the ways to convert different file types...

  • Document Conversion Errors

    Information   Document Conversion is an integral process for GFI FaxMaker. This article lists the possible errors which may occur during the Document Conversion process. Click each link below to view ...

  • Error: '1701: Document Conversion Timeout'

    Overview This article provides a list of possible errors, which occur when FaxMaker attempts to convert the files that were sent.  Each article addresses a different issue depending on the attachment ...