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Articles

  • Configuring SMS Gateway Settings for GSM Device in FaxMaker

    Overview This article guides you on how to set up the SMS (Short Message Service) server to communicate directly with GSM (Global System for Mobile Communications) devices to send and receive SMS mess...

  • Recommended GSM SMS Devices for GFI Software Products

    Overview GFI has tested FaxMaker with several GSM SMS devices for sending and receiving SMS messages.  This article lists the messaging services and the devices FaxMaker supports and has been tested w...

  • Characters That Can Be Used in SMS

    Overview This article provides information on the characters that are supported in GFI FaxMaker. Information GFI FaxMaker supports the GSM 03.38 Default Character Set. The Default Character Set contai...

  • Best Practices for Inbound SMS Routing

    Overview This article provides the best practices for inbound SMS routing. Information The following are things to consider when setting up inbound SMS routing: It is recommended that you enable the c...

  • Inbound SMS Reply Causes Message Transfer Agent to Stop

    Overview There are instances wherein the SMS messages are sent successfully, but when replies are received the Message Transfer Agent service is stopped. The COM port, used by the GSM modem, becomes u...

  • Troubleshoot Issues with Sending SMS Messages

    Overview This article provides troubleshooting steps when SMS messages are failing.  Diagnosis The GSM SMS modem may have stopped responding.   Solution Please ensure that at least one fax channel has...

  • Sending Long SMS Messages with GFI Faxmaker

    Overview SMS messages that are longer than 160 characters are cut into multiple SMS Messages. This is an SMS standard for text messaging transport (7-bit ASCII) and cannot be changed in FaxMaker or yo...

  • Configuring FaxMaker for SMS Only

    Overview This article provides the steps on how to configure FaxMaker to only send SMS messages.   Solution In order to be able to send SMS messages from GFI FaxMaker without having a fax line configu...

  • Understanding How SMS Works with FaxMaker

    Overview The Short Message Service (SMS) is the ability to send and receive text messages to and from mobile telephones. The text can be comprised of words or numbers or an alphanumeric combination. S...

  • SMS Routing in FaxMaker

    Overview When FaxMaker is receiving an SMS, the routing works in a different way than it does for fax messages. An SMS has fewer details than a fax message, thus limiting the ways to route the incomin...