Articles

This section contains articles for FaxMaker and XCAPI

• Configuring XCAPI SOFTFAX_REJECT_T38 Tweak

  Overview  This tweak can be added into the XCAPI1 Configuration for the controller being used. Below is a list of possible issues it may address: Faxes are failing to send intermittently.  Inbound fax...

• Gathering an XCAPI Trace

  Overview When facing problems with XCAPI and GFI FaxMaker, it is essential to make a test using the XCAPI Tool to verify that the device is configured correctly for the intended media gateway. This ar...

• Configuring or Integrating XCAPI with Different Phone Systems

  Overview You may need to configure XCAPI (a software-only Fax over IP (FoIP) solution from TE-Systems.) with your phone system, either for a new installation or because of an upgrade. Here you find PD...

• The XCAPI Configuration

  Overview XCAPI is a software-only Fax over IP (FoIP) solution from TE-Systems. It is a software suite that contains a driver, a test tool, a line monitor, and a trace system for troubleshooting. This ...

• Installing and Configuring XCAPI to Work with FaxMaker

  Overview XCAPI is a software-only Fax over IP (FoIP) solution from TE-Systems. It is a software suite that contains a driver, a test tool, a line monitor, and a trace feature for troubleshooting issue...

• Configuring XCAPI Licensing

  Overview This article provides information on the configuration of FaxMaker XCAPI Licensing. The article involves information on viewing the licensing status, the two components of the XCAPI license, ...

• Unable to add multiple XCAPI controllers in the GFI FaxMaker Configuration

  Answer PROBLEMWhen two or more Controllers are configured in XCAPI, it is not possible to add the second or subsequent controller in the GFI FaxMaker configuration. ENVIRONMENT GFI FaxMaker XCAPI SOLU...

• Performing Fax Test Using XCAPI Test Tool

  Overview When troubleshooting problems with XCAPI and GFI FaxMaker, a fax test helps to verify if the XCAPI device is properly configured for the intended media gateway. GFI Support may request users ...

• Configuring XCAPI with babyTEL

  Overview This article provides the steps to configure the XCAPI with babyTEL. [Note: Please ensure that you are on XCAPI version 3.3.243 or higher. The latest XCAPI version can be downloaded from TE-S...

• GFI FaxMaker Error: 'XCAPI installation cannot continue because a CAPI device (capi2032.dll) was found'

  Overview The user gets the following error when trying to install TE-SYSTEMS XCAPI FoIP (Fax-over-IP): XCAPI installation cannot continue because a CAPI device (capi2032.dll) was found. Only one CAPI ...