Articles

For issues dealing with the Brooktrout configuration, licensing and devices

• Recreating the Brooktrout Configuration

  Overview There are times when ongoing configuration changes have been made to the configuration of a Brooktrout TR1034/SR140 which may be producing undesirable effects.  It may be a useful troubleshoo...

• Uninstalling and Reinstalling the Brooktrout Drivers

  Overview This article lists the steps to uninstall or reinstall the Dialogic Brooktrout TR1034 driver if it happens to become corrupt or if it has an issue while updating.   This would be beneficial t...

• Interpret Brooktrout Model Numbers

  Overview This article provides information about reading and understanding the Brooktrout fax board model name. Information Follow the instructions given below on how to read and understand the Brookt...

• Installing and Configuring a Dialogic Brooktrout TR1034 Series Fax Device in GFI FaxMaker

  Overview This article provides the process to install and configure a Dialogic Brooktrout TR1034 Series Fax Device in GFI FaxMaker. Please note that: Dialogic no longer supports any SDK prior to 6.7.0...

• Evaluating the GFI FaxMaker with the Brooktrout SR140

  Overview This article provides information about evaluating the Dialogic Brooktrout SR140 software. Information To evaluate the Dialogic Brooktrout SR140 software, an evaluation key for the Dialogic B...

• How to enable Advanced and ECC logging with GFI FaxMaker

  Overview This article details information for enabling advanced ECC logging for Dialogic fax devices and uploading these logs with the GFI Troubleshooter.     Solution   Enable Debug Mode in FaxMaker ...

• Disable V.34 Options for the Brooktrout TR1034 Fax Device

  Overview This article provides the steps to disable V.34 options for the Brooktrout TR1034 fax device. Environment GFI FaxMaker. All supported environments. Dialogic Brooktrout TR1034 drivers (includi...

• Configuring GFI FaxMaker with Brooktrout Fax over IP

  Information Dialogic no longer supports any SDK prior to 6.7.0 (provided with GFI FaxMaker 2014). Microsoft Windows Server 2003 is supported by GFI FaxMaker but is not supported by Dialogic for SDK 6....

• Verifying the FaxMaker and Brooktrout SR140 Licensing

  Overview The purpose of this article is to provide instructions for ensuring the SR140 is licensed and the FaxMaker license is configured correctly for using an SR140 when the lines are not initialize...

• Error: 'Unable to start boston host service' When Running the Dialogic FD Tool or Starting GFI FaxMaker

  Overview When you are running the FD tool or starting GFI FaxMaker, it triggers the following error: Unable to start boston host service. Environment GFI FaxMaker All supported environments Root Cause...