For issues dealing with the Brooktrout configuration, licensing and devices
Overview The purpose of this article is to provide solution steps for when receiving error Brooktrout service will not start Code 31. In the event logs, the error states 'no operational channels, u...
Overview When using the Brooktrout FD (Fax Diagnostic) Tool for troubleshooting possible issues with a Brooktrout board or fax failures, you have faxes working with the FDTool but not working from Fax...
Overview The last line of your Brooktrout device is shown as Not Initialized in the FaxMaker Monitor. This issue may have been observed after an upgrade. The log file for the specific line (e.g. if Li...
Overview In order to enable T.38, your service provider may request changes to T.38 parameters of your SR140. Solution In this example, we assume you've been asked to change the parameters as follows:...
Overview You may notice that faxes to certain numbers fail every time. The same numbers successfully respond to calls from a normal phone and receive faxes from a physical fax machine. This has been r...
