Articles

Issue/Error Messages, Reference and/or NonAdmin HowTo's about: Applications Users Departments

• Using the FaxMaker Monitor

  Overview The FaxMaker Monitor is used to track and manage fax and SMS transmission and queue operations.  After an upgrade or migrating from one server to another, it may seem that it is not installed...

• Unable to Log in to the Faxmaker Web Interface - Invalid Username or Password

  Overview This article provides resolution for users who are unable to log in to FaxMaker web interface. They receive an error - Invalid username or password (shown below) - when attempting to log in. ...

• Why is the Reporting Tab Missing From the FaxMaker Web Interface?

  Overview This article provides an explanation for why the reporting tab can be missing when logged into the FaxMaker web interface and how to resolve this issue.       Solution In order to see the rep...

• HTTP error 403.4 when trying to access the GFI FaxMaker Website

  Answer PROBLEMThe following error is displayed when trying to access the GFI FaxMaker Website (http://SERVERNAME/Faxmaker):   Server Error in Application DEFAULT WEB SITE/FAXMAKER HTTP Error 403.4 - F...

• No Fax Lines Appear in the FaxMaker Monitor After the Fax Server is Renamed

  Overview The FaxMaker Monitor does not show any lines after the server has been renamed.  This usually happens when a clone is made of an existing FaxMaker server and the server name and IP address ar...

• Outlook Web Access (OWA) Appears When Trying to Access GFI FaxMaker or GFI MailEssentials

  Overview When you try to bring up a MailEssentials page or FaxMaker page, Outlook Web Access (OWA) appears instead. Environment GFI Archiver, FaxMaker or MailEssentials IIS 7 or later Root Cause Share...

• Duplicate Lines Appearing in the Web Monitor

  Overview After upgrading to or installing FaxMaker 19.1 or 19.2 sometimes, lines will duplicate while in use. The monitor will still only show the number of lines the customer is licensed for, so all ...

• How can I register ASP.NET with my IIS Web Server?

  Overview This article details the process for registering ASP.NET with your IIS Web Server.       Diagnosis   In order for GFI products using a web based configuration to work, ASP.NET needs to be reg...

• FaxMaker Web Interface System Settings

  Overview The systems settings page contains configuration settings for the other areas of the web interface.  This article describes these settings and the parameters for using them. These settings in...

• Compilation Error Received When Opening the FaxMaker Web Interface

  Overview This article provides a solution for when the FaxMaker web interface displays a compiler error when being opened.       Environment Any FaxMaker installation.     Solution Complete the steps ...