For issues dealing with the Brooktrout configuration, licensing and devices
Overview This article serves as a guide for configuring a T38Fax.com for use with the Dialogic® Brooktrout® SR140 FoIP software platform using SIP. Environment Any FaxMaker installation using a Br...
Overview After an upgrade or migration when using a Brooktrout SR140, you find that all of your faxes are failing. This article will provide instructions for verifying your Brooktrout SR140 configura...
Overview You may need to configure your Brooktrout SR140 Fax over IP (FoIP) software with your phone system, either for a new installation or because of an upgrade. Here you find PDF guides for the m...
Overview This article describes the process of installing and configuring a Brooktrout card with a network interface adapter. This will be any card with 1N at the end of the model number (i.e., TR1034...
Overview This article is not a fix, but a checklist to go through if you suspect that the customer's Dialogic card is bad. These questions will be asked by Dialogic before they will proceed with an R...
Overview Incoming calls to a DMG (Dialogic) Voice Gateway, ring normally but the gateway does not pick or respond to them. Environment GFI FaxMaker Dialogic DMG 1000 All Supported Environments Roo...
Answer PROBLEMSetting up a Brooktrout TR1034 combo faxboard with analog DID, and all inbound fax calls over the analog DID ports result in a handshaking failure 54. ENVIRONMENT GFI FaxMaker All suppor...
Answer PROBLEMInconsistent or Sporadic DTMF/DID routing when a Dialogic Brooktrout TR1034 fax board is used with GFI FaxMaker. ENVIRONMENT GFI FaxMaker Dialogic Brooktrout TR1034 fax board SOLUTIONNot...
Overview The Brooktrout Fax Diagnostic Tool (FDTool) is a tool created by Dialogic to work with Brooktrout devices and test the device being used. This is made to take the place of the faxing softwar...
Answer Please Note Dialogic no longer supports any SDK prior to 6.7.0 (Included with GFI FaxMaker 2014) Microsoft Windows Server 2003 is supported by GFI FaxMaker but IS NOT supported by Dialogic for ...
