Overview When trying to send test faxes in GFI FaxMaker, the following message is documented in the faxserver.gfi_log.txt log file: info ,faxserver,[17001DE6.sfm]faxsrvFaxSent: test fax was sent, erro...
Overview When implementing a Fax over IP (FoIP) solution, customers can choose between T.38 and G.711 as their two main transport codec options. The purpose of this article is to explain some of the d...
Overview When the CLIP (Calling Line Identity Presentation or caller ID) and TSID (Transmitting Subscriber Identification T.30 fax value) values are altered in a FoIP (Fax over IP) setting, transmiss...
Overview No dial tone errors are most common during initial setup, after an upgrade (OS, FaxMaker, device software), migration, or after IP address changes. They can also occur if there is an issue wi...
Overview You may be unable to send a fax due to a busy tone error or error 39, for a few reasons. This article covers the reasons for this error and some steps to resolve them. Diagnosis When sen...
Answer PROBLEMIncoming faxes are received truncated on random basis. ENVIRONMENT GFI FaxMaker Dialogic Brooktrout SR140 Avaya VoIP Phone Systems and Gateways SOLUTIONLine compression must be disabled...
Answer Identify and fix The following Dialogic articles describe how to troubleshoot SR140 SIP communication and pinpoint the cause of any issues encountered sending/receiving faxes in GFI FaxMaker wi...
Overview The Dialogic Brooktrout SR140 does not register with BabyTEL PABX. This article provides the correct way to set the DisplayName to correct this issue. Resolution Values which contain a sp...
Overview When testing or hearing from fax senders, you find you are not receiving faxes and you are using a FoIP solution. This article provides steps to checking the Windows Firewall to see if it i...
Overview This article shares the process of setting up Wireshark and using it to capture network traffic. Prerequisites Administrator privileges Intermediate understanding of network and systems adm...
