Answer PROBLEMInbound faxes from certain fax machines are not routed to the intended recipient (configured under CSID routing rule) ENVIRONMENT GFI FaxMaker All supported environments SOLUTIONVerify t...
Answer About the Microsoft IIS SMTP service The SMTP service is part of Microsoft IIS, which is part of Microsoft Windows 2000 / 2003. It is used as the message transfer agent of Microsoft Exchange S...
Answer When GFI FaxMaker receives a fax, it logs the following information which is useful for tracking in this order: The fax image is saved to the \in\ folder The fax properties (date, time, sender...
Overview When troubleshooting fax routing, knowing what fax number digits FaxMaker is receiving is very important to determine the direction troubleshooting should take. This article provides infor...
Overview This article provides the steps to import DID/DTMF numbers, used in fax routing into the FaxMaker Configuration. Solution DID/DTMF numbers for fax routing can be imported to the FaxMaker ...
Overview The OCR Routing Module can be used to convert faxes into text so that your users can modify the documents, for archiving or for parsing into a database. GFI FaxMaker can also route incoming f...
Overview The Network Share option is disabled by default when running GFI FaxMaker in SMTP mode. This article provides the steps to enable the network share option when GFI FaxMaker is installed in SM...
Overview The purpose of this article is to provide information about creating and configuring faxes to arrive in a mail-enabled public folder. Environment Any FaxMaker installation in a Microsof...
Answer Note: CLIP is only supported when GFI FaxMaker is using ISDN lines to send or receive faxes CLIP (Caller Line Identity Presentation) is used to identify the calling party's number and is also c...
Overview This article provides information about configuring the Fax report to be received in the format as per the user's requirement. Solution By default, GFI FaxMaker will send faxes using the .f...
