Overview Received faxes and outbound transmission reports are not received by the end-users. This can occur most commonly after a migration of FaxMaker. This article provides steps to take to resolv...
Answer PROBLEM Faxes are being delivered to mailboxes as .fax files and cannot be opened on the client machine. ENVIRONMENT GFI FaxMaker All supported environments SOLUTION Follow: How to change the f...
Answer PROBLEMThe following error message is encountered and displayed in GFI FaxMaker monitor: Error uploading report. Mail moved to undeliverable folder. Make sure that you have set the Email2FAXG...
Answer PROBLEM The following error is encountered when trying to send a fax using GFI FaxMaker Client through SMTP protocol. The log files indicates the error below: The server rejected one or more re...
Overview Users receive the following error when sending a test fax from the Email2Fax Gateway Properties: 502 unimplemented. Environment GFI FaxMaker POP3 downloader enabled with a hosted email solu...
Overview Microsoft Exchange server prompts the error '452 4.3.1 Insufficient system resources' message in the control panel. ENVIRONMENT Any FaxMaker installation in a Microsoft Exchange environme...
Overview When trying to add a new fax number to a DID or other routing route, you are unable to because it uses the same last four digits as an already existing route. This article addresses this iss...
Overview FaxMaker has several types of fax routing available for use in routing inbound faxes. Verifying the routing configuration can ensure all requirements are met to have the faxes routed to th...
Overview Faxmaker uploads received faxes to the customer's email server. Sometimes due to a network error or an SMTP error thrown by the mail server, the upload may fail. These attempts are logged i...
Overview This article provides steps to take to resolve issues with fax routing when using a Brooktrout card. This could happen after a new installation or migration and routing is set up correctly...
