Articles

• Emails from MAILER-DAEMONs, onmicrosoft or outlookprotection Being Received by the FaxMaker Server

  Overview FaxMaker sends emails to mail servers for transmission reports, fax routing and administrative processes.  Occasionally you may find that when FaxMaker sends emails that are rejected by the m...

• Faxes are Being Routed to the Intended Recipient and the Default Router

  Overview The purpose of this article is to provide a solution for when faxes are being routed to the correct recipient but also routed to the default router as well.    Environment All FaxMaker instal...

• FaxMaker Error "GFI FaxMaker Failed to Copy the Fax to" is Being Received

  Overview This article provides information about the following  error message received:   FaxMaker failed to copy the fax to a specified location due to the Windows error code: 0x35.  The fax (filenam...

• Inbound Fax Delivery Delay When Using O365

  Overview The purpose of this article is to provide resolution steps when there are long email delivery delays from FaxMaker to Office 365.  The SMTP error 550 5.4.1 appears in the smtpin log but not a...

• Inbound Fax Routing When Using Multiple Domains

  Overview The purpose of this article is to provide information about how FaxMaker routes inbound fax notifications to end-users in different domains.      Environment Any FaxMaker installation.     In...

• Default Router has Many Emails Routed to Its Mailbox

  Overview When reviewing the default router's email box, you find many emails, sometimes thousands.  You may also be getting reports from end-users that they are not receiving faxes that they know shou...

• Disabling the processing of multiple routing rules

  Overview You may have defined more than one routing rule, and you noticed that incoming faxes are processed according to all matching rules. However, there are cases when you need that once the fax ma...