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Articles

  • Fax Receiving, Routing, and Troubleshooting

    Overview Fax routing enables FaxMaker to determine the correct recipient of an incoming fax, so that it is routed to the intended user. FaxMaker provides several methods for this, each with its advant...

  • Configuring DTMF/DID Routing

    Overview Sometimes you find that some faxes are routing properly while others do not or you would like to have faxes go to just one user for security purposes. Whether the lines are digital or analog,...

  • Modifying GFI FaxMaker Mail Server Settings

    Overview GFI FaxMaker uses its mail server settings to email transmission reports and other useful information to end-users and fax administrators. This article shares the link to the page that outlin...

  • FaxMaker is Saving Incomplete Faxes

    Overview Occasionally, FaxMaker saves incomplete faxes in folders, emails, or EHRs (Electronic Health Records Software). For example, the transmission report indicates that you received an eight-page ...

  • Sharing a Folder for Network Use With FaxMaker

    Overview This article provides information on how to set up a network share that is usable and secure.   Information Follow the process detailed in Microsoft's article to share a folder for network us...

  • Adding Printers in the FaxMaker Configuration

    Overview This article gives instructions for adding printers for the use of autoprinting inbound faxes that are set to be printed automatically when received.       Solution To automatically print inc...

  • Accessing and Configuring Routing in the FaxMaker Configuration

    Overview Routing enables GFI FaxMaker to determine the correct recipient of an incoming fax. When a fax is received, GFI FaxMaker routes the fax to its intended recipient. This article guides you on h...

  • Saving Incoming Faxes Using the Network Share Option in FaxMaker

    Overview Received faxes can be stored in a network shared folder. An email with a link to the saved fax is sent to the configured routers.  This is achieved using the Network Share option in FaxMaker ...

  • Routing Faxes or SMS on Windows 10, 8 or 7

    Overview Microsoft® Windows® 10, 8 (including 8.1) and 7 do not include the Microsoft® IIS SMTP server that is used when the mail server routes fax/SMS emails to GFI FaxMaker. Consequently when instal...

  • Setting Up FaxMaker User to Receive All Faxes

    Overview FaxMaker has the option to allow a user to receive all faxes, including messages the system is unable to route. To do this you must have a listed email account in the Active Directory. This a...