Articles

• Error: 'There is no email program associated to perform the requested action...' When Clicking on the "TO" Button in the GFI FaxMaker Client (ONLY)

  Overview When GFI FaxMaker client has installed an operating system where no default mail client is present, and the option for a Global Outlook Address book is selected during the installation, the u...

• Error: 'mailbox full' when sending a fax

  Answer PROBLEMOutbound faxes are failing with error: mailbox full ENVIRONMENT GFI FaxMaker All supported environments SOLUTION On the GFI FaxMaker server, navigate in Windows Explorer to C:\inetpub\ma...

• Error: 'Error failed to create CDO message instance[0x80040154]' when emails are not being processed by GFI FaxMaker

  Answer PROBLEM GFI FaxMaker Message Transfer Agent fails to process emails arriving in the ..\FaxMaker\SinkDrop folder. The log file indicates the following error message: Error failed to create CDO m...

• Error: 'C-0020' when sending a fax using the GFI FAXmaker Fax Message Form

  Answer PROBLEMWhen trying to send a fax from the GFI FAXmaker Fax Message Form, the following error is encountered: Error: C-0020 - Unspecified error. Failed to connect to GFI FaxMaker Server.   ENVIR...

• Error: 'C-0009' when sending a fax using the GFI FAXmaker Fax Message Form

  Answer PROBLEMWhen trying to send a fax from the GFI FAXmaker Fax Message Form, the following error is encountered: Error: C-0009 - One of the attachments could not be attached creating the message. M...

• Error: 'A mail was sent to the fax server that could possibly lead to a mail loop'

  Answer PROBLEMWhen sending a fax from GFI FaxMaker client, the fax ends up in the GFI FaxMaker SinkDrop\Ignored folder. Subsequently, the sender does not receive a transmission report, but the fax adm...

• Error: '451 4.4.0 primary target IP address responded with 421 4.2.1 unable to connect' when faxes fail

  Answer PROBLEMEmail fax requests fail with the following error: '451 4.4.0 primary target IP address responded with 421 4.2.1 unable to connect' ENVIRONMENT GFI FaxMaker installed on a separate machin...

• Error: '1900' when sending faxes via NetPrintQueue2Fax

  Answer PROBLEM Delivery report shows 'Error 1900' when sending faxes via NetPrintQueue2Fax. ENVIRONMENT GFI FaxMaker All supported environments SOLUTION Active Directory mode: Make sure that the user ...

• Error C-0001 or C-0007 when sending faxes / SMS using GFI FaxMaker Message Form

  Answer PROBLEM When sending outbound faxes through the GFI FaxMaker message form, you may encounter one of the following error codes: Error: C-0007 Error: C-0001   ENVIRONMENT GFI FaxMaker Client All ...

• Directory Harvesting Blocks Emails to faxmaker.com

  Overview Emails sent to faxmaker.com may be blocked by the Directory Harvesting module of GFI MailEssentials. Read the following sections to learn why this issue occurs and how you can troubleshoot it...