Articles

• Printing in Landscape Format Using NetPrintQueue2Fax

    The NetPrintQueue2Fax printer does not support printing documents in Landscape format. Such documents need to be sent with other fax methods. Faxes can only be sent in portrait format when using the...

• Configuring Multi Function Printer and Copy Machine with the FaxMaker Server

  Overview A  MFP (multi-function printer) is a device that consolidates the options of a printer, copier, scanner, and fax machine into a single device.  These devices usually still use copper fax line...

• Coverpages are Not Showing in the 'Coverpages List Box' in the FaxMaker Message Form

  Overview When using the FaxMaker Client (message form), the desired coverpage that is listed in the FaxMaker Configuration is not listed in the Coverpages List Box.       Solution The Coverpages confi...

• FaxMaker XMLAPI Gives Error "Cannot create instance of MSXML document object for validation"in the Status File

  Overview When using XMLAPI, the XML parser version installed on your server is important to be able to parse the XML and allow any client applications to work with the XML files.  It may seem that Fax...

• Cannot Send Outbound Faxes Via Email Client

  Overview When sending faxes using your email client (typically Outlook), no faxes are displayed in the FaxMaker Monitor. Workflow Instructions Check post-upgrade side effects If the issue started afte...

• Creating XMLAPI files for use with FaxMaker

  Overview The purpose of this article is to provide information and parameters for creating XMLAPI control files for use with the XMLAPI sending method for FaxMaker.       Information XMLAPI Structure ...

• Sent Faxes are Rejected Because the Message Size is too Large

  Overview The purpose of this article is to provide steps and information about the message size is too large error message that is received as an NDR (nondelivery report) when sending faxes via email....

• Unable to Send Faxes via Email After a Power Failure or FaxMaker Server Reboot

  Overview The purpose of this article is to provide instructions on what to do when your FaxMaker server reboots and you can no longer send faxes from email.       Environment Any FaxMaker installation...

• Using FaxMaker's APIs

  Overview The purpose of this article is to provide administrative information to guide you through using the FaxMaker APIs for sending faxes.       Environment Any FaxMaker installation.       Solutio...

• Receiving Sendasdenied Error Sending Faxes From Office 365

  Overview The purpose of this article is to provide information for when the sendasdenied error is received when sending a fax from Office 365.  Any of the following SMTP protocol errors can be address...