Overview This article addresses an issue where the fmserver service crashes when sending faxes to specific numbers using Brooktrout devices. Solution When this issue occurs, the faxserver log will sto...
AnswerWhen installing a service to run under a domain user account, the account must have the right to logon as a service on the local GFI FaxMaker machine. This logon permission applies strictly to t...
Overview The purpose of this article is to provide steps to take when sending faxes using XMLAPI and the FaxMaker fax server service crashes with ntdll.dll as the crashing module. Environment A...
Overview Message Transfer Agent does not start when files are in the FaxMaker\SinkDrop folder. When the files are removed, the service starts. Information Root Cause An automatic update was pushed ou...
Overview This article provides the steps for confirming that the Brooktrout dependency is in place and solutions to be able to start the FaxMaker Fax Server service when the Error: 1075 the dependen...
Overview This article provides steps to take when attempting to start the FaxMaker Fax Server service and the 9999 error is given. Error: '9999' Solution This issue may occur when the GFI FaxMaker...
Overview When trying to start the GFI FaxMaker Message Transfer Agent service, the service fails to start with the following error: The GFI FAXmaker Message Transfer Agent service terminated with serv...
Overview This article explains how to resolve when the FaxMaker services fail to start with the error: Error 1069: The service did not start due to a logon failure. Solution This is generally cau...
AnswerApplies to: GFI FaxMaker Starting with Microsoft Windows 2003 Service Pack 1 and Windows XP Service Pack 2, a new feature was introduced which controls executables - Data Execution Prevention (D...
Overview This article provides information for resolving the error, There was an error starting the Fax Server Service after an upgrade. DIagnosis This error is seen after the upgrade or installa...
