Overview This article provides information on clearing the old logs and temp files in FaxMaker. Note: When old log and temp files build up, this can result in issues where faxmaker services keep crash...
Overview The FaxServer stops sending faxes until service restart. Over time each line stops being used until no faxes are going out. A service restart will resolve the issue temporarily. The time betw...
Overview FaxMaker Monitor displays the following error: FaxMaker could not initialize line - device error 34. Environment GFI FaxMaker. All Supported Environments. Root Cause This issue is usually cau...
Answer PROBLEM The GFI FaxMaker Monitor displays the following error when some or all lines are using a COM port based modem or fax board: Uninitialised - Device in use by another application ENVIRO...
Overview When you run the troubleshooter for a GFI FaxMaker or other GFI applications you get the following error: The support folder cannot be cleared. Environment GFI FaxMaker All GFI Products All S...
Overview After reducing the number of lines you may encounter the error The number of configured lines is above the license limit when accessing the lines/device settings. Solution The old line co...
Overview Sending and receiving faxes simultaneously on GFI FaxMaker depends on the actual hardware ISDN (Integrated Services Digital Network) card in use. This article provides information on two vers...
Overview This article provides a list of fax devices that are supported by FaxMaker to be used in a virtual environment. It will also explain that FaxMaker does not support a physical device, such as...
Overview Single-page fax takes (on average) approximately one minute to be transferred. This would include handshaking, negotiating, fax transmission and disconnecting. As an example, we will consider...
Overview This article provides instructions for configuring the mail server to use for inbound fax transmission to internal email users, and for email transmission reports and other admin emails gener...